User Manual
User Manual
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Getting Started
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Guides for connecting and powering on GPOS devices, plus getting started on desktop and handheld software, so stores can set up and start selling on day one.
Guides for connecting receipt printers like the Q80A and Xprinter 58iia via USB, LAN, or Bluetooth, so store owners can set up printing correctly right away.
Settings configured directly on the POS device — sounds, queues, payments, tables/zones, tipping, QR codes — for staff to adjust daily operations themselves.
Easily manage all system settings through the back office, letting store owners or admins customize and control store operations quickly and efficiently.
Add products, tag items, generate barcodes, bulk-import via Excel, build combos, set sales times, and create categories and add-ons to keep your menu organized.
Set up coupons and promotions — percentage-off, fixed-amount-off, gift coupons, category or item discounts, and whole-bill discounts — for flexible sales campaigns.
Manage loyalty points, membership tiers, and members from the back office or POS, plus top-up packages and member-only discounts to build repeat customers.
Manage staff accounts — POS login, PIN resets, employee creation, and role-based permissions — giving owners secure control over system access.
Run the store from a mobile app — real-time sales overviews and reports, product and stock management, and open/close or manage your GrabFood menu, anywhere.
Manage warehouse stock — record damaged goods, split multipacks, import/export inventory data, and run stock counts to keep accurate levels and cut shortages.
Manage multiple branches centrally — push printers, taxes, payment types, tips, and products to all stores, add branches, assign roles, duplicate store setups.
Sync menus between GPOS and GrabFood both ways, set sales times, separate POS and Grab menus, and set option pricing to manage delivery alongside your store.
Advanced tools for deeper insight — report notifications via LINE/Gmail, in-depth dashboards, AI-assisted analysis, and ingredient-to-recipe cost mapping.
Consolidate sales reports by category in one system, making it easy to review, analyze, and track sales data conveniently and efficiently.
GPOS An assistant that understands your business
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Frequently Asked Questions
Go to the top-left square icon > All Settings > Tax/Payment Type Management > Select Tax Management > Turn off Tax
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