Connect GPOS with Grab (Sync from GPOS)
2026-01-09 11:01
This guide helps users correctly and systematically connect GrabFood with the GPOS system. It reduces configuration errors, ensures smooth synchronization of menus and store data, and enables efficient use of the back-office system.
Preparation Before Connecting GPOS with GrabFood
After the GPOS Support team has enabled the connection, please go to login.gpos.co.th, enter your email and password, then click Log In. Once logged in, you must first create a template to add GrabFood menu items. Detailed instructions for creating a template can be found in the section “Adding GrabFood Menu Items via GPOS (Back Office)”.
Note : This guide is suitable for stores that already have menu items set up in the GPOS system and have registered for GrabFood afterward.
1. Accessing GrabFood Channel Management
Go to the Sale Channel menu and select Delivery channel. If the connection has been enabled by GPOS Support, the Bind Account button will be displayed and available for clicking.
2. Linking the Grab Merchant Account
After clicking Bind Account, the system will redirect you to the Grab Merchant login page. Enter your Grab Merchant username and click Next.
3. Logging in to Grab Merchant
The system will display the next screen for password entry. Enter your Grab Merchant password and click Next.
4. Selecting Store or Branch
After successfully logging in to Grab Merchant, select the store or branch you want to connect with GPOS, then click Connect.
5. GrabFood Menu Export Settings
After clicking Connect, the system will display the screen for exporting the GrabFood menu to GPOS. Click “Skip this step”. If you want to change the GrabFood store, click Change at the top of the screen to select a new store.
6. Activating the GrabFood–GPOS Connection
The system will display the Activate Connection button. Click this button to start connecting GrabFood with the GPOS system.
7. Data Synchronization and Connection Confirmation
After clicking Activate Connection, the system will take approximately 3–5 minutes to synchronize data. Once the connection is successful, a confirmation message will be displayed. Close the Grab Merchant window and start using the GPOS back-office system immediately.
Note : Do not close the screen or navigate away during the data synchronization process to prevent data loss.
