Queue settings
Queue Category Configuration in the Back Office System Helps Improve Customer Management and In-Store Service Efficiency
1. Log in to the Back Office
Go to login.gpos.co.th , enter your email and password, and click Log In.
Once logged in, select the menu “Store Management” .
2. Access the Queue System Settings Menu
On the “Store Management” page, select the “Store Settings” section, then choose the sub-menu “Queue Settings.”
3. Edit Existing Queue Categories
On the Queue System Settings page, you will see a list of default queue categories provided by the system. You can :
- Edit the name of a queue category to match your store’s specific usage.
- Specify the number of people per table type, e.g., 1–2 people per table or 3–4 people per table.
4. Create a New Queue Category
If you want to add a new category, click the “+ New Table Type” button. The system will prompt you to :
- Enter the queue category name, e.g., Karaoke Room.
- Specify the number of people supported per newly created queue category.
The created queue categories can be deleted later if no longer needed.
5. Select Queue Categories to Use
From the list of all queue categories, check the box next to the categories you want to activate. Verify the information, then click the “Save” button. The system will only display the selected categories on the front-end interface used by staff and customers.
